Frequently Asked Questions

Answers to all your questions about brojit

From opening an account to depositing money, withdrawals, bonuses, and security — find detailed answers to the most common brojit questions all in one place.

brojit is one of Bangladesh's most trusted online gaming platforms. Thousands of players ask us questions every day — from account registration and depositing via bKash to betting on BPL matches, slot game rules, and bonus eligibility. On this page we have provided direct and honest answers to all of those questions. If you cannot find the answer to your question here, our 24/7 live chat support is always ready.

Account and Registration

Questions about opening an account, logging in, and personal information

To open an account at brojit, you need an active mobile number, a valid email address, and your full name. The registration process is fully mobile-friendly and can be completed in just a few minutes. Registering with accurate information makes it easier to get support if any issues come up later. Please note that anyone under 21 years of age cannot register on this platform.

Each person can open only one account. Opening multiple accounts is a violation of brojit's rules and may result in permanent account closure. If you are having trouble accessing your existing account, do not open a new one — contact our live chat support directly and we will resolve it quickly.

Go to the brojit Login page and enter your registered mobile number or email and password. If you forget your password, use the "Forgot Password" option to receive a reset link on your registered number or email. For any login-related issues, let us know via our 24/7 live chat.

Yes, after logging into your account you can change some information from the profile settings. However, for security reasons, changing core details such as your name or date of birth requires contacting our support team and completing a verification process. This is in place to ensure the security of your information.

Absolutely. brojit is fully mobile-optimized. You can open brojit.cam in any browser on an Android or iOS device and easily log in, deposit, withdraw, and enjoy all games. No separate app download is needed — the complete experience is available right in your mobile browser.

Deposits and Withdrawals

Questions about bKash, Nagad, Rocket, bank transfer, and processing times

brojit supports Bangladesh's most popular payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳500 — the same for every method. Deposits are usually instant, so you can start playing right after depositing.

Depositing money to brojit via bKash is generally instant. Your account balance is credited within seconds of a successful payment. In rare cases there may be a slight delay due to network issues — if that happens, wait 30 minutes or contact our live chat with the transaction ID.

Yes, depositing via Nagad is just as easy and fast as bKash. You can deposit a minimum of ৳500 and the balance is added to your brojit account almost instantly. Payment can be made through the Nagad app or via USSD code. Make sure to use the correct reference number when making the payment.

The minimum withdrawal amount at brojit is ৳800. Withdrawal requests generally take 10–45 minutes to process. Withdrawals to bKash, Nagad and Rocket are the fastest. Bank transfers are also aimed to be completed within the same timeframe. Having your account verified before withdrawing makes the process smoother.

brojit does not charge any deposit or withdrawal fees of its own. However, bKash, Nagad, or Rocket may apply their own transaction charges according to their respective mobile banking service policies. Your bank's charges may also apply for bank transfers. Contact our support for the latest fee information.

If a withdrawal request takes more than 45 minutes or gets stuck for any reason, contact our 24/7 live chat right away. Share the transaction ID and request time and our team will investigate and resolve it quickly. Never submit the same withdrawal request multiple times — doing so can complicate the issue.

Games & How to Play

Questions about cricket betting, slots, live casino and fair play

To bet on BPL or any cricket match, you need sufficient balance in your account. Then go to the Cricket section, find the ongoing or upcoming BPL match, choose your preferred betting market (such as match winner, top batsman, over/under) and enter the bet amount. Review the odds and terms carefully before confirming your bet.

brojit offers slot games from top providers including PG Soft, Pragmatic Play and JILI. Fortune Tiger and Mahjong Ways by PG Soft; Gates of Olympus and Sweet Bonanza by Pragmatic Play; Fortune Gems and Super Ace by JILI — these are very popular among Bangladeshi players. Visit the Slots page to see the full list.

Aviator by Spribe is a crash-style game. A plane takes off and a multiplier keeps rising. You can cash out at any time — the longer you wait, the higher the multiplier goes, but you must cash out before the plane crashes. If you do not cash out before the crash, you lose your entire bet. It is a fast-paced game that relies on strategy.

brojit's Live Casino section offers real dealer games from Evolution Gaming and Ezugi, such as live roulette, live blackjack, live baccarat and many more. All games are run through certified Random Number Generator (RNG) technology and live dealers, ensuring fair play. You can enjoy a real casino experience from home.

RTP (Return to Player) is the long-term statistical return rate of a game. For example, a 96% RTP means that over a long period, an average of ৳96 is expected to be returned for every ৳100 wagered. However, this is not a guarantee — each spin or hand is determined independently by RNG. Choosing games with a higher RTP can be a smart strategy, but there is no certainty of winning.

Yes, brojit's Sports Betting section has in-play or live betting. You can place bets while watching the changing odds during a match. Live bets are available on cricket, football, kabaddi and other sports. Odds change quickly in live betting, so you need to decide fast.

Bonuses & Promotions

Questions about welcome bonus, wagering requirements and VIP program

New members at brojit get a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example: deposit ৳1,000 and get ৳1,200 bonus, making your total balance ৳2,200. Or deposit ৳34,000 and receive the maximum ৳20,000 bonus, for a total of ৳54,000. The bonus is added automatically — no separate code needed.

The wagering requirement for the welcome bonus is 15x. This means you need to play through the bonus amount 15 times. For example: if you receive a ৳1,200 bonus, you need to place a total of ৳18,000 in bets before withdrawing. Wagering is generally completed fastest on slot games. Bonuses have an expiry date — so use them on time.

brojit's VIP program has 4 tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). You can move up to higher tiers by staying regularly active and playing more. Reaching Platinum gives you the highest benefits and priority support.

Most bonuses can be used on slot games. Different conditions may apply when using bonus balance on live casino or sports betting. The terms for a specific promotion are stated in that promotion's description. If you are unsure, ask on live chat — our team will give you the right information.

Weekly cashback based on your VIP tier is added to your account every Monday. Cashback is calculated based on your net loss from the previous week. The higher your VIP tier from Bronze to Platinum, the higher your cashback rate. Cashback balance can be withdrawn directly — there are no separate wagering conditions.

Security & Responsible Gaming

Questions about the 21+ age limit, self-exclusion, data protection and support

brojit uses SSL encryption technology to ensure the highest level of security. All your personal and financial information is sent through encrypted channels. Passwords are stored as hashes and never kept in plain text. Your information is not shared with third parties. Ensuring a secure gaming environment is our top priority.

brojit is only for people aged 21 and above. You must provide your date of birth at registration, and age may be verified with a national ID or other identification document if needed. If an account belonging to an underage person is identified, it will be closed immediately and all deposits will be returned. Keeping minors away from gaming is our responsibility.

If you notice signs of gaming addiction, contact our 24/7 live chat without delay. We can offer you the option to take a break on your own (self-exclusion). Your account can be temporarily or permanently closed. To learn more about responsible gaming, read the Responsible Gaming page.

Yes. If you want to keep yourself in check, you can set daily or weekly deposit limits through our support. There is also the option to suspend your account for a set period (cooling-off period) or to close it permanently. These responsible gaming tools are there for your protection.

brojit's customer support is active 24 hours a day, 7 days a week. You can reach us in two ways: chat directly in Bengali through the live chat button on the site, or write to us by email at [email protected]. For urgent matters, live chat responds the fastest.

All game providers at brojit (Pragmatic Play, PG Soft, JILI, Spribe, etc.) use RNG (Random Number Generator) technology audited by independent organisations. This technology ensures that the outcome of every game is completely random and there is no predetermined pattern. brojit does not modify game code — the providers' systems are used directly.

Still have questions? Talk to support

Our Bengali-speaking support team is with you 24/7 on live chat.

Live Chat

Get instant help in Bengali 24/7. The fastest way to reach us.

Email Support

For detailed issues, write to:

[email protected]

Responsible Gaming

To learn about safe gaming guides and self-exclusion:

Read the Guide →